TERMS & CONDITIONS

Are you a resident or citizen outside of Ontario, Canada?  If so, please contact GHT directly to enquire about travel documentation. 

Kathleen, from Toronto says:

“The Georgia Hardy Tours staff are so helpful at making sense of insurance!  They helped us every step of the way.  And I'm glad we did purchase insurance -- we had to go to the hospital while in Italy and the bill would have been astronomical if insurance hadn't taken care of it.”

Cancellation

All requests for cancellation must be submitted in writing to Georgia Hardy Tours Inc. Charges for cancellation are as follows:
▪Deposit + Insurance Premium: non-refundable
▪First Installment date + 1 day: 50% of tour price non-refundable
▪Second Installment date + 1 day: 100% of total tour price non-refundable

Responsibility & Jurisdiction 

Georgia Hardy Tours Inc. and their agents, act only as an agent for passengers for all services supplied to passengers by others, including but not limited to: transportation, hotel, restaurants, guides, attractions. As such, GHT will exercise reasonable care in making the arrangements for, and the conduct of the tour. Passengers need to recognize that living standards and practices at the destination and the standards and conditions there with respect to the provision of utilities, services, meals, and accommodation will differ from those found in Canada. Georgia Hardy Tours Inc. does not assume any re- sponsibility or liability for any claims, damages, expenses or other financial loss whether to person or property arising out of injury, accident, death, cancellation, delay, alteration or inconvenience result- ing from any act of omission, commission, or inadvertence of any hotel, carrier, restaurant, cruise line or other company or person rendering any of the services included in the tour or caused by weather, sickness, strikes, quarantines or the willful or negligent acts or any other cause whatsoever beyond the control of Georgia Hardy Tours Inc. All tickets, coupons and orders are furnished and issued subject in all respect to the terms and conditions imposed thereon. In case of an accident or crime occurring during the land portion of the tour, the passenger must submit any claim therefore only to the competent judicial authorities of the jurisdiction where such accident occurred, to be determined exclusively in accordance with the laws of such jurisdiction. Airlines and other transportation companies whose services are featured in these tours are not to be held responsible for any act, omission or event during the time passengers are not on board their conveyance. The passage contract in use by these companies when issued shall constitute the sole contract between the companies and the purchaser of these tours and/or passengers. Georgia Hardy Tours Inc. reserves the right to make changes to the itinerary when necessary for the convenience and safety of tour participants. Any extra costs in such cases are the responsibility of the tour participants. All or part of the deposit and payments paid by participants to Georgia Hardy Tours Inc. will be sent to the various suppliers of services. There is no refund for any unused portions of the tour. Georgia Hardy Tours Inc., as organizer of the group and its agents reserves the right to decline, to accept, or retain any participant or tour member at any time. The right is reserved to withdraw any or all of the tour, or portions thereof, at any point if the behaviour of the traveler is deemed harmful to him/herself, and/or other group participants. All additional costs associated with departure from the tour will be assumed by the participant, and there will be no refund for the unused portion of the trip. Any changes in health or medical status should be reported as soon as possible, and if serious may result in GHT withdrawing services and cancelling the participant’s trip. GHT tours are generally active and require a degree of physical fitness allowing approx 6 kilometres of walking per day; group trips are not purposefully designed to accommodate severe physical disability or limited mobility. GHT reserves the right to cancel a participant if their change in health from the time of the deposit to the commencement of the tour results in a loss of mobility or otherwise will compromise the ability of the group to complete the daily itinerary. Losses or costs incurred are the sole responsibility of the traveller. If the traveller has trip interruption/trip cancellation insurance, changes in health is will be covered by insurance. It is the individual responsibility of each participant to ensure they have adequate travel insurance to cover changes in health prior to departure. Dietary restrictions and allergies must be disclosed at the time of registration. Georgia Hardy Tours and individual restaurants do the best to accommodate and respect restrictions and allergies, but not all meal requests can be fulfilled and substitutions will be made where possible. Travellers should understand that meals in foreign countries reflect the local customs and may differ widely from Canadian standards. Kosher and/or Halal meals cannot be guaranteed, and in these cases travellers should select vegetarian meals. Georgia Hardy Tours bears no responsibility if a meal does not conform to a dietary restriction and does not bear responsibility if there is an allergic reaction.

Rates & Schedules

All rates are based on current tariffs and exchange rates, and are subject to adjustment in the event of changes therein, at the time of final payment. Schedules, departure dates, times and itineraries quoted by Georgia Hardy Tours Inc. are subject to change without notice. Any costs associated with changes must be borne by the individual. No price increases are permitted after the customer has paid in full. If the total price of the travel services is increased and the cumulative increase, except any increase resulting from an increase in retail sales tax or federal goods and services tax, is more than 7 per cent, the customer has the right to cancel the contract and obtain a full refund.

Travel Insurance

Travel insurance is not mandatory but strongly recommended. Travel Insurance may be purchased through Georgia Hardy Tours Inc. at the time of registration. GHT and its insurance partner, T.I.P.S, offer a wide range of travel insurance plans, including but not limited to: Ultimate, All-Inclusive, Emergency Medical, Trip Cancellation/Trip Interruption. GHT offers an All-Inclusive Plan for students and youth. Please call GHT to discuss your individual insurance needs within 7 days of booking your tour. Do not assume credit card plans will provide Comprehensive Medical and/or Trip Cancella- tion/Interruption coverage. Emergency Medical Insurance does NOT cover Trip Cancella- tion/Interruption coverage. Insurance premium costs are NOT included in the tour price, unless specifi- cally stated on the trip brochure. Insurance premium payment is due at the time of registration and is non-refundable. If you decide to not purchase travel insurance offered by Georgia Hardy Tours Inc., you will be required to sign an insurance waiver. If you choose to travel without Medical insurance, you will assume in totality any additional costs incurred relating to medical issues, including but not limited to: hospital and doctor services, accommodations, medication, translation services, transport (includ- ing return to Canada), meals, or any other incidentals. If you choose to travel without Trip Cancella- tion/Interruption insurance, you will assume in totality any expenses related to cancelling your trip prior to departure for any reason (including medical), and unforeseen events on tour. Liability insur- ance is the responsibility of the individual. Please refer to the Insurance Policy booklet for full details of insurance plans and coverage.

Travel Documentation

Georgia Hardy Tours Inc. is not responsible for inadequate travel documents. It is the personal respon- sibility of travellers to ensure that he/she is in possession of all required travel documents, including valid passports, visas, eTA, PR Card, etc.. No refund will be offered in the case of incomplete travel documents. It is important to note that entry to another country may be refused even if the required information and travel documents are complete. It is your responsibility to provide your correct legal name as it appears in your passport at the time of registration. GHT is not responsible for errors on your travel documents based on the information you provide. Airlines will deny boarding if your name is not exactly as it appears in your passport. Any costs associated with a name change, including but not limited to airline surcharges and penalties are your responsibility.

Canadians

You require a valid passport to travel and failure to comply will result in denied boarding of the aircraft. Your passport must be valid for at least six months beyond the date of your expected return. It is possible that you may require a visa for travel to one or all countries on your tour. GHT will advise if a Visa is necessary. Please contact the appropriate Consulate or Embassy immediately, as it is your responsibility to acquire all necessary travel documents prior to departure. If you do not have a valid visa for the destination(s), you will be denied entry and all costs associated with denied entry will be solely borne by you.

Foreign Nationals (Non-Canadians)

You require a valid passport to travel and failure to comply will result in denied boarding of the aircraft. Your passport must be valid for at least six months beyond the date of your expected return. It is possible that you may require a visa for travel to one or all countries on your tour. GHT will advise if a Visa is necessary. Please contact the appropriate Consulate or Embassy immediately, as it is your responsibility to acquire all necessary travel documents prior to departure. If you do not have a valid visa for the destination(s), you will be denied entry and all costs associated with denied entry will be solely borne by you. Re-entry to Canada: As of November 10, 2016 Foreign Nationals travelling to or via Canada require a visa OR an Electronic Travel Authorization (eTA). Visa-exempt foreign nationals of approx 50 countries (including Britain, Australia, France) are required to apply for an eTA in order to return to Canada. An eTA costs $7 and can be obtained online. Failure to obtain an eTA will result in denied boarding of the aircraft for your return fight. All costs associated with obtaining an eTA and/or denied re-entry to Canada will be solely born by you. Further information and the link to apply for an eTA can be found here: http://www.cic.gc.ca/english/visit/eta.asp *Americans are exempt from the eTA requirement.

Dual Canadians

If you are a dual Canadian citizen used to travelling to or transiting through Canada using a non-Canadian passport, as of November 10, 2016 you are no longer able to do so. You will need a valid Canadian passport to fly back to Canada. Make sure you carry your Canadian Passport. Failure to do so will result in denied boarding of the aircraft. Any costs associated with denied re- entry will be solely born by you. Further information can be found here: http://www.cic.gc.ca/english/visit/dual-canadian-citizens.asp

Canadian Permanent Residents 

If you are a foreign national with Canadian permanent resident status you must travel with your valid passport AND any applicable visas for intended destination (see above) AND your Permanent Resident (PR) Card in order to return to Canada. You are not eligible to apply for an eTA, as your PR card is a necessary travel document. Failure to travel with your PR card will result in denied boarding of the aircraft for the return flight to Canada. Any costs associated with denied entry or re-entry to Canada will be solely born by you. Further information can be found here: http://www.cic.gc.ca/english/visit/visas-pr.asp?

It is the responsibility of every traveller to ensure they have the correct travel documentation to travel from and return to Canada.  If you are unsure, please contact GHT for clarification. Note: travel documentation requirements can change, please ensure you are familiar with the entry and exit requirements of the country you intend to travel to. 

Are you a resident or citizen outside of Ontario, Canada?  If so, please contact GHT directly to enquire about travel documentation. 

Kathleen, from Toronto says:

“The Georgia Hardy Tours staff are so helpful at making sense of insurance!  They helped us every step of the way.  And I'm glad we did purchase insurance -- we had to go to the hospital while in Italy and the bill would have been astronomical if insurance hadn't taken care of it.”

Top of page